I got an email with this in it: "Do you have a ticket number or can you advise who may of placed the order." Oy.
I'm going through a training module and so far I've found the following:- make less errors (should be fewer errors)- how fast or slow it takes (really?)- how much waste exists in the process that reduces the value we provide our customers (the sentence as written is about a process that reduces value, while I... Continue Reading →
Just saw this in an official communication. "We wanted to take this opportunity to make you aware of a new [m]odule that has just became available." Note to those who don't know: "have became" is an offense punishable by fire. I have become annoyed. I became annoyed when I read a horrendous misuse of tense.... Continue Reading →